Straight answers
What we are not going to pretend.
You have almost certainly been cold-called by a directory that promised you the earth. So here is the unflattering version, in writing, before you give us anything.
We are new, and small
DiscoverTCG has not launched publicly yet. The shops are on the map, the console works and the app is in testing — but the collector side is still filling up. The demand board is built and counts real activity — but it shows a card only once at least five different collectors near you have looked for it, so early on yours may honestly say “fewer than 5”. It only becomes worth paying for once there are collectors near you generating demand, and we will not put a number in front of you until it is a real one.
Your listing does not depend on paying
Your shop is on the map because collectors should be able to find it. That is the product. It does not switch off, degrade, or drop down the page if you never subscribe, and nothing about your listing is held back to make a point.
We never touch your money
No commission, no payment processing, no marketplace fees, no cut of anything. A collector finds you here and then buys from you, in your shop, on your terms. The subscription is the only thing we will ever charge you for.
A failed card is not a catastrophe
The first time a payment fails, everything stays switched on for a week while you sort it out — no emails threatening removal. That grace is available once in any twelve months. If you do lapse, your stock is hidden and never deleted, so coming back is one payment, not a rebuild.
You can leave
Cancel from your own billing page whenever you like and keep the features until the month you have paid for runs out. If you want your shop taken off DiscoverTCG altogether, email us and we will remove it. We would rather hear what went wrong, but the answer is yes.
We tell you who is asking — as a number
The demand board reports counts, never people. You will never see a collector's name, email or address because of something they searched for, and there is a floor below which we show nothing at all rather than risk identifying somebody in a small town.